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When a South Delhi tank runs dry, which the district’s long hot season makes likeliest between April and July, two systems can fill it. The Delhi Jal Board runs about 800 departmental and hired tankers from 25 emergency centres and sends them on request to its water emergency numbers. A private operator sells the same service at a price nobody publishes.

This directory lists 50 private water suppliers trading across South Delhi, each verified to a street address and, where the operator publishes one, a phone number. It also sets out the six-point licence and quality test that decides whether the tanker at your gate is legal, because in Delhi that is a real question with a documented answer.

Every field below is dated. Nothing is estimated.

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Need a water tanker in South Delhi right now

Three steps, in order. The detail behind each is further down.

  1. Call your area’s Delhi Jal Board water emergency centre. Greater Kailash 29234746 · Giri Nagar 26473720 · Chhattarpur (Qutub) 65437020 · R.K. Puram 26193218 · Jal Sadan, Lajpat Nagar 29819035 · Vasant Kunj 26137216. If none answers, the central control room is 1916. The board publishes no charge for a tanker sent in response to a shortage.
  2. While you wait, call two private operators, not one. The directory below is grouped by area and carries 39 published numbers. Ask each for a delivered all-inclusive price, the capacity in litres and an arrival window, in that order, before agreeing to anything.
  3. Ask the question that costs nothing. “What is your groundwater NOC number?” An operator who answers has told you something. One who changes the subject has told you something else. The six-check version is below.

What this directory verified, and what it could not

Research checked every entry against Google Business Profile listings on Sept. 15, 2026, and cross-checked one operator against its own website. That gives a verifiable name, a street address, listed opening hours and, for 39 of the 50, a published telephone number.

It gives nothing else, and the reason matters more than the gap.

No private water tanker operator in South Delhi publishes a rate. None publishes tanker capacities. None publishes a water source. None publishes a groundwater abstraction licence number. The single operator running a full website with 42 locality pages publishes no capacity and no price even on the page headed “Our Water Tankers”.

No public register of private tanker operators exists. Several commercial pages claim the Delhi Jal Board lists authorised private suppliers. That claim traces to no page on any Delhi Jal Board domain, and the pages making it are machine-generated marketing.

So the directory below answers “who trades near me and how do I reach them”. It does not, and cannot, answer “is this operator licensed”. The licence test further down is what closes that gap, and you run it on the phone in about 90 seconds.


Water tanker suppliers in South Delhi, by area

All 50 entries checked Sept. 15, 2026.

Each entry carries only that supplier’s own data. Nothing is merged across rows.

How to read these tables. “Not published” means the operator publishes nothing for that field, not that the answer is no. “Public reviews” is the count of reviews on the operator’s own listing on Sept. 15, 2026, and measures how long the listing has been trading under that name, not how good the service is. No supplier was telephoned for this directory and no quote was solicited, which is why the licence test below is framed as questions for you to ask rather than as findings about anyone.

Saket, Saidulajab and Neb Sarai

SupplierAddressPhoneListed hoursPublic reviews
Shiva Water Supplier310, Gali No. 2, Saidulajab88027 838106 a.m. to 12:30 a.m. Mon-Tue, 7 a.m. to midnight Wed-Fri, 7 a.m. to 10 p.m. weekends44
Balaji Pure WaterShop 1, Chandan Singh Market, Chandan Colony, Saiyad ul Ajaib98716 264529 a.m. to 10:30 p.m.6
Jai Ram Sahu Water Supply71 GF, Gali 4, Neb Sarai78358 9704424 hours7

Shiva Water Supplier keeps the longest listed hours of any operator in this cluster, closing at 12:30 a.m. on Mondays and Tuesdays. None of the three is the nearest civic option: the Delhi Jal Board’s Chhattarpur (Qutub) emergency centre covers this ground.

Mehrauli and Lado Sarai

SupplierAddressPhoneListed hoursPublic reviews
Gandhi Water TankerWard 4, Mehrauli Village99105 3994824 hours32

One operator holds a listing inside Mehrauli village itself, and it is the only price datum anywhere in this directory: a public review on that listing reports a quote of ₹3,000 for a tanker. That is one customer’s account of one quote on one day. It is not the operator’s rate, and it is reproduced here only because it is the sole figure attached to a named South Delhi supplier anywhere in the research. Tenants shortlisting where inside Mehrauli a renter should be looking should ask about tanker access on the same visit, because the lanes here decide it.

Malviya Nagar, Khirki Extension and Hauz Rani

SupplierAddressPhoneListed hoursPublic reviews
Water Rekha EnterprisesR-74/C, Khirki Extension, opposite Select CitywalkNot published9:30 a.m. to 8 p.m.6
Tyagi Water Supplier360 DDA Flat, New Colony, Khirki Extension98103 0589724 hours8
Zaid Enterprises206 New Colony, Hauz Rani98188 611349 a.m. to 10 p.m.9
Subhash Water SuppliersShop 17, Bhagat Singh Market, M Block, Malviya Nagar75033 304359:30 a.m. to 9 p.m., closed Tuesday9

Two of the four sit inside the Khirki Extension lanes both of them work from, within a few hundred metres of each other.

Chhatarpur, Maidan Garhi and Rajpur Khurd

SupplierAddressPhoneListed hoursPublic reviews
Rajesh Chauhan Water SupplyRajpur Khurd Extension93115 204808 a.m. to 10 p.m.41
V.K. Water SupplyD-313, 60 Feet Road, Dr Ambedkar Colony, ChhatarpurNot published8 a.m. to 9:30 p.m.13
Prakash Water Suppliers107, Block A1, Chhatarpur97117 0383210:30 a.m. to 10 p.m.12
Goutam Water SupplierF-151/1, Suman Colony, Chhatarpur ExtensionNot published9 a.m. to 9 p.m., closed Sunday1
Balaji Water Supply251 Maidan Garhi, near Kuber Building97181 157397 a.m. to 9 p.m.4

Five operators list addresses inside this belt, matched only by Lajpat Nagar and exceeded only by Kalkaji. The difference is what they sell. Delhi Jal Board’s own Saket zonal office lists Chattar Pur village, Sultanpur village and Ghitorni among the areas it covers, and the farmhouse and village land through here sits outside the piped network that serves planned colonies, so buying water is routine rather than exceptional. Renters looking at Maidan Garhi, where one of them is based or at Rajpur Khurd village should treat the tanker question as part of the rent, not separate from it.

Fatehpur Beri, Asola and Aya Nagar

SupplierAddressPhoneListed hoursPublic reviews
Riyansh Water Tanker SupplierPhase 4, Ambedkar Colony, Aya Nagar81300 757219 a.m. to 9 p.m.24
Narender Water Tanker SupplierAsola, Fatehpur Beri98189 8568024 hours5
Ch Begraj Water Tanker SupplierLaxmi Nagar, Asola, Fatehpur BeriNot publishedNot published10

The ridge villages carry their own operators because the piped network reaches them last. What a tenant can actually rent in Aya Nagar is village and low-rise stock, and the nearest Delhi Jal Board emergency centre is the Chhattarpur (Qutub) desk rather than anything closer.

Sultanpur

SupplierAddressPhoneListed hoursPublic reviews
Lish EnterprisesShop 1, H.No. 171, near Dharamshala Road, Sultanpur95608 868188 a.m. to 11 p.m.19
Aman Water Bottle Suppliernear Gurudwara Road, Sultanpur87009 512208 a.m. to 11 p.m.17
Ishwari EnterprisesShop 3, Mandi Road, Sultanpur88609 735699 a.m. to 7 p.m., Sunday to 3 p.m.5

All three trade primarily in packaged and can water on the evidence of their own listings, and all three keep long shop hours rather than the round-the-clock pattern the tanker operators run. Sultanpur sits inside the Delhi Jal Board’s Saket zonal area, which names Sultanpur village explicitly, so the civic route is the one to try first here. Ask any of the three directly whether a tanker is on offer before assuming it.

Sangam Vihar, Devli and Khanpur

SupplierAddressPhoneListed hoursPublic reviews
Abbasi Water SupplierL-1st Sangam Vihar, Bandh Road, Block L1, Devli85951 905869 a.m. to 9 p.m.95
Shivam Water SuppliersShop 149, Sangam Vihar Road, Block B, DevliNot published10 a.m. to 9 p.m.4
Chidu and Babloo RO Water Plant and Water Tanker SupplierGali 14, Block L2, DevliNot published24 hours, closed Thursday4

Abbasi Water Supplier carries 95 public reviews, the deepest listing history of any operator in the Sangam Vihar belt. This is also the belt investigative reporting has focused on: ThePrint documented operators taking over government-authorised borewells here, in an area where the Delhi Jal Board’s piped network does not reach most homes. Anyone renting across Sangam Vihar or on the Devli side of the same cluster should ask the landlord what the building’s water actually costs per month before signing.

Kalkaji, Kalkaji Extension, Tughlakabad Extension and Chittaranjan Park

SupplierAddressPhoneListed hoursPublic reviews
Rahul Water SupplierRz 60/8, Kalkaji Extension, Block A999994 2587524 hours289
Saini Water Supplier’sShop 8, CSC Market, Pocket 8, Kalkaji Extension93501 1304824 hours163
Jai Shiv Water Tanker Supplier3rd floor, Rz 9/49, Gali 11, Tughlakabad Extension97181 8663724 hours103
Sanjay Water SupplierTA-174-D-3, Gali 3, Kalkaji Extension98912 0148724 hours56
JP Water SupplyA-573, Block A, Chittaranjan Park88005 774006 a.m. to 10 p.m.54
A K Water Supplier32B, Kalkaji Extension, Block A870119 4302124 hours42
Kunal Water Supply1352/J1, Gali 13, GovindpuriNot published10:30 a.m. to 12:30 a.m.14
Satnam Water Tanker SuppliersE-50, Krishna Market, H Block, Kalkaji98101 306198 a.m. to 8 p.m.8
Shree Water Tanker SupplyA-523, Block A, Kalkaji88004 7740024 hours5
Water Tanker Booking (WTB)C-455, DDA Flats Kalkaji, Bhoomiheen CampNot published8 a.m. to 9 p.m.2

Ten operators cluster here, five of them inside Kalkaji Extension, where four of them are based and Tughlakabad Extension immediately south of it alone. Six run 24 hours, which is more round-the-clock listings than any other cluster in this directory carries in total.

Jai Shiv Water Tanker Supplier is the one operator here with its own website, and it repays a close look because it shows what disclosure looks like at its current best. At watertankersupplier.in, last modified March 18, 2026, the business trades as “Jai Shiv” in its headline and “Monu Water Tanker Supplier” in its footer. The address and phone match its Google listing exactly. It claims five years of operation and 1,500 regular customers, states 5,000-litre tankers on its Saket page, and runs 42 locality pages.

It also contradicts itself on the question that matters most for health. Its footer describes the product as “raw and soft water”. Its sales bullets promise “Drinkable Water”. Those are not the same claim, and the gap between them is what the licence test below is designed to catch.

Okhla, Badarpur and Pul Pehladpur

SupplierAddressPhoneListed hoursPublic reviews
Wadhwa Water Tanker SupplierF-30/4, Pocket D, Okhla Phase II98110 6402124 hours43
Chauhan Water Tanker SupplierE139/A, Gali 5, Mittal Colony, Pul Pehladpur98732 359636 a.m. to 9 p.m.19
Veeru Water Tanker Supplier776-777, Gali 39C, Block G, Molarband Extension, Badarpur98710 88627Not published2
Mittal Water SuppliesShop A-219, I-Area, Okhla Phase I011 2681 853310 a.m. to 6:30 p.m., closed SundayNot published

Mittal Water Supplies is the only operator in this directory listing a landline rather than a mobile, and it closes at 6:30 p.m. and all day Sunday. Both point at a business built around the industrial estates those Okhla tankers mostly serve rather than around households. Residents south of the Badarpur flyover are closer to the Pul Pehladpur operator than to either Okhla address.

Vasant Kunj, Vasant Vihar, Mahipalpur and Rangpuri

SupplierAddressPhoneListed hoursPublic reviews
Shri Kuber Water TankerRangpuri Pahari, RangpuriNot published24 hours11
Dev Water ServiceMahipalpur ExtensionNot published24 hours10
Suraj Water Suppliernear C8 Gate, Pocket 9, Sector C, Vasant Kunj98912 98638Not published9
Kailash Water SupplierD4 market, Air India Colony, Vasant Vihar98187 6012724 hours1

Four operators cover the whole Vasant Kunj to the Mahipalpur end of that arc arc, and two of them publish no telephone number at all. That is fewer than serve Kalkaji, on far more ground. The Delhi Jal Board runs its own tanker station in Sector D, Vasant Kunj, listed at 011 2613 7216, and a separate zonal office on Sangam Marg at 011 2689 7787.

Hauz Khas, Katwaria Sarai, Munirka and Safdarjung Enclave

SupplierAddressPhoneListed hoursPublic reviews
Om Water SupplierF1, Block F, Katwaria Sarai99110 945778 a.m. to 10 p.m.79
A.K Water SupplierShop 224, Munirka95551 51119Not published19
Delhi Water Supply224 Humayunpur Road, Safdarjung Enclave98995 2342510 a.m. to 8 p.m.6
South Delhi Water SupplierB-383, Aurobindo Lane, near Aurobindo Market, Hauz KhasNot published6 a.m. to 10 p.m.Not published

The student belt around student housing at Katwaria Sarai runs on can water more than tanker water, which is what the listings here show. Paying-guest operators in these lanes are the exception and buy by the tanker.

Lajpat Nagar, Kotla Mubarakpur and New Friends Colony

SupplierAddressPhoneListed hoursPublic reviews
Kartik Water SupplyL-37, Nirmal Puri, Dayanand Colony, Lajpat Nagar98680 1300711 a.m. to 9 p.m.27
Maa Water SuppliersI-48 Part 1, Block I, Lajpat Nagar I99994 339338:30 a.m. to 7:30 p.m.19
Raj Water Suppliers1483 Kotla Mubarakpur93136 3302910 a.m. to 10 p.m.8
Anil Water Supply45 Sarai Jullena, New Friends Colony95993 940949 a.m. to 9:30 p.m.3
Saini Water Supplier128/3 Jiwan Nagar, Kilokri, Sunlight Colony98910 714337 a.m. to 10 p.m.Not published

These read as can-and-bottle businesses first, on the evidence of their own listings and reviews. The piped network is better here than in the village belt, which is the likeliest reason: a household in Kotla Mubarakpur buys drinking water rather than bulk water. None of the five keeps 24-hour listed hours. That is suggestive rather than conclusive, because the Chhatarpur cluster has no 24-hour listing either and plainly runs on tankers. Ask before you assume.

Dakshinpuri and Madangir

SupplierAddressPhoneListed hoursPublic reviews
Om Sai Water Supplier9/221 Shop 2, DDA Flats, Dr Ambedkar Nagar, Madangir83769 380998 a.m. to 9:30 p.m.16

One listed operator covers the Dakshinpuri blocks and Madangir between them, With Mehrauli village, this is one of only two clusters in the directory carrying a single listing. Residents here should keep a Sangam Vihar or Khanpur number as a second option.


Water tanker suppliers by South Delhi locality

The directory above runs supplier-out. This runs locality-in, for the reader who knows their own address and not the trade.

Read this as proximity, not as coverage. A listed address tells you where an operator is based. It does not establish that they deliver to you, and no operator publishes a service-area boundary. Confirm on the call.

LocalityOperators based in or beside it
Asola, Fatehpur BeriNarender Water Tanker Supplier · Ch Begraj Water Tanker Supplier
Aya NagarRiyansh Water Tanker Supplier
Badarpur, Molarband ExtensionVeeru Water Tanker Supplier
Chhatarpur, Chhatarpur Extension, Dr Ambedkar ColonyV.K. Water Supply · Prakash Water Suppliers · Goutam Water Supplier
Chittaranjan ParkJP Water Supply
Dakshinpuri, MadangirOm Sai Water Supplier
Devli, Sangam ViharAbbasi Water Supplier · Shivam Water Suppliers · Chidu and Babloo
GovindpuriKunal Water Supply
Hauz KhasSouth Delhi Water Supplier
Hauz RaniZaid Enterprises
Kalkaji, A and H Blocks, DDA FlatsShree Water Tanker Supply · Satnam Water Tanker Suppliers · Water Tanker Booking
Kalkaji ExtensionRahul Water Supplier · Saini Water Supplier’s · Sanjay Water Supplier · A K Water Supplier
Katwaria SaraiOm Water Supplier
Khanpur, immediately east of the Devli clusterNearest listings are the three Devli operators
Khirki ExtensionWater Rekha Enterprises · Tyagi Water Supplier
Kotla MubarakpurRaj Water Suppliers
Lajpat Nagar, Dayanand ColonyKartik Water Supply · Maa Water Suppliers
Maidan GarhiBalaji Water Supply
MahipalpurDev Water Service
Malviya Nagar, M BlockSubhash Water Suppliers
Mehrauli villageGandhi Water Tanker
MunirkaA.K Water Supplier
Neb SaraiJai Ram Sahu Water Supply
New Friends Colony, Sarai JullenaAnil Water Supply
Okhla Phase IMittal Water Supplies
Okhla Phase IIWadhwa Water Tanker Supplier
Pul PehladpurChauhan Water Tanker Supplier
Rajpur Khurd ExtensionRajesh Chauhan Water Supply
Rangpuri, Rangpuri PahariShri Kuber Water Tanker
Safdarjung Enclave, HumayunpurDelhi Water Supply
Saidulajab, Sainik FarmShiva Water Supplier · Balaji Pure Water
SultanpurLish Enterprises · Aman Water Bottle Supplier · Ishwari Enterprises
Sunlight Colony, KilokriSaini Water Supplier
Tughlakabad ExtensionJai Shiv Water Tanker Supplier
Vasant KunjSuraj Water Supplier
Vasant ViharKailash Water Supplier

Nine of these localities carry just one listed operator: Aya Nagar, Chittaranjan Park, Govindpuri, Hauz Khas, Hauz Rani, Maidan Garhi, Mahipalpur, Mehrauli village and Munirka. That is a fact about listings, not about how many trucks actually serve the area, but if you live in one of them it is worth finding a second number in the next column before you need it.


Suppliers worth shortlisting on the two attributes that vary

Every operator below appears in the directory with the same data. These two columns are the only disclosed attributes that differ meaningfully between them, so they are the only basis for a shortlist these listings actually support. Neither is a quality judgment.

OperatorLocalityPublic reviewsListed 24 hours
Rahul Water SupplierKalkaji Extension289Yes
Saini Water Supplier’sKalkaji Extension163Yes
Jai Shiv Water Tanker SupplierTughlakabad Extension103Yes
Abbasi Water SupplierDevli, Sangam Vihar95No
Om Water SupplierKatwaria Sarai79No
Sanjay Water SupplierKalkaji Extension56Yes
JP Water SupplyChittaranjan Park54No
Shiva Water SupplierSaidulajab44No
Wadhwa Water Tanker SupplierOkhla Phase II43Yes
A K Water SupplierKalkaji Extension42Yes
Rajesh Chauhan Water SupplyRajpur Khurd Extension41No
Gandhi Water TankerMehrauli village32Yes

A deep listing history means the business has been trading under that name long enough to accumulate one. It says nothing about its water, its licence or its price.


Which water suppliers sell tanker water, which sell cans and which clean tanks

Search “water supplier near me” in South Delhi and three different trades come back under one label. Confusing them wastes a phone call during a shortage.

What the listing actually isHow to tellExamples found in South Delhi
Tanker operatorName usually contains “tanker”; often listed 24 hours; reviews mention litres, trucks and delivery timesListings reading this way include Gandhi Water Tanker, Wadhwa, Chauhan, Jai Shiv, Satnam and Shree
Can and bottled water shopFixed shop hours; reviews mention 20-litre jars, brands, security depositsListings reading this way include Maa Water Suppliers, Kartik, Raj, Anil and Subhash
Tank cleaning serviceReviews describe disinfection and scrubbing, never deliveryAce Tank Cleaner, P.R Water Tank Cleaning, Shraddha, RK Water Consultant
Tank sellerSintex or similar brand in the name; sells the container, not the waterSintex dealers at Lado Sarai and Shaheen Bagh
Delhi Jal Board facilityGovernment office or reservoir, not a private businessVasant Kunj tanker station, Dakshinpuri Water Tank

These groupings come from reading each listing and its public reviews, not from asking the businesses, so treat them as a starting point rather than a finding. A can shop may still send a tanker on request, and nothing in a listing tells you either way. Open the call by naming the volume you need in litres.


The six checks that separate a licensed operator from an unlicensed one

None of the pages currently ranking for this search carries what follows, and it comes from a document anyone can read.

The Central Ground Water Authority, which the central government constituted under the Environment (Protection) Act, 1986, issued Guidelines for Bulk Water Suppliers through the Ministry of Jal Shakti, following its notification S.O. 3289 of Sept. 24, 2020, with the final text settled at the authority’s 45th board meeting on Jan. 21, 2021. Those guidelines say that everyone abstracting groundwater and supplying it as bulk water through private tankers must hold a No Objection Certificate, and that sale of groundwater without a valid NOC is not permitted. They go further: extraction for commercial use without a valid NOC is illegal, and the operator becomes liable to environmental compensation for the whole quantity extracted, under Section 15 of that notification.

That gives a buyer six questions with documented right answers.

1. Ask for the NOC number and its expiry. An NOC runs two years in every assessment category and does not renew automatically. The operator must apply at least 90 days before expiry with a compliance report.

2. Look at the tanker itself. The guidelines require every tanker to be labelled “Potable Water”. An unlabelled tanker is not meeting a condition the operator is supposed to be under.

3. Ask where the tanker was filled. Filling must happen inside the operator’s own premises, at a borewell on land of 200 square metres or more that the operator owns. A tanker filled from a roadside hydrant or a borewell somewhere else fails this.

4. Ask whether the borewell has a telemetry flow meter. Abstraction structures must carry a tamper-proof digital flow meter with telemetry, calibrated once a year by an authorised agency. That meter is how the authority knows how much is coming out.

5. Ask for the groundwater quality report. One is required with the NOC application, and supplied water is supposed to meet Bureau of Indian Standards norms for drinking and domestic use. An operator promising “drinking water” without one is promising something it has not tested.

6. Ask what the daily cap is. Withdrawal is capped by the groundwater category of the unit the borewell sits in: 50 cubic metres a day in over-exploited units, 100 in critical and semi-critical, 150 in safe ones. Fifty cubic metres is 50,000 litres, which is ten 5,000-litre tankers a day. An operator claiming to run twenty tankers a day off one over-exploited borewell is describing something the rules do not allow.

Those caps bite hard in Delhi. The Ministry of Jal Shakti told the Rajya Sabha in a reply reported Aug. 3, 2026 that of Delhi’s 34 groundwater assessment units, assessed tehsil by tehsil, 10 are over-exploited and 11 critical. Only seven are safe. Which South Delhi tehsils fall where is not published, so no locality can be named here as one or the other.

The abstraction charges follow the same ladder: ₹10 per cubic metre in safe units, ₹20 in semi-critical, ₹25 in critical and ₹35 as a restoration charge in over-exploited ones. On a 10,000-litre tanker drawn in an over-exploited unit that is ₹350 in statutory charge alone, before the water, the truck, the diesel or the driver. Any quote far below that is worth a second thought about where the water came from.

A caution on how to use this. Nothing here establishes that any named supplier does or does not hold an NOC. Research found no operator publishing one, which is a fact about disclosure rather than about legality. The six questions are yours to ask, and the answers are the operator’s to give.


What a private tanker costs in South Delhi

No operator publishes a rate, so this section publishes what the evidence actually supports and nothing beyond it.

The only civic tanker rate published anywhere in the capital belongs to the New Delhi Municipal Council, which charges ₹700 for a 9,000-litre tanker and ₹1,000 for a 4,500-litre trolley, booked at its Kali Bari Marg control room. That is central New Delhi, not South Delhi, and NDMC territory ends well short of it. Use it as the floor the civic system can hit, not as a price you will be quoted.

Reported private prices sit far above it, and every figure below belongs to its report and its year.

What was reportedFigureSource and date
Delhi buyers, per 1,000 litres₹800 to ₹1,500Deccan Herald, undated archive report
Delhi, 5,000-litre tankerabout ₹3,000Same report
Delhi, 12,000-litre tanker₹5,000 to ₹7,000Same report
Hotels and hospitals, 24,000 litresabout ₹10,000Same report
Sangam Vihar resident, 2,500-litre tanker₹1,200 on June 11, 2024Down To Earth
Mehrauli, one quote₹3,000A public review on the operator’s own listing
Faridabad, 3,000 to 6,000 litres₹700 to ₹1,200, up 15% to 20% year on yearTribune, April 2024

Read that table as a spread, not a rate. The one operator quoted on the record about pricing, in Mahipalpur, told Deccan Herald the price moves with demand and declined to say where his water came from.

What you are actually paying for. A tanker quote bundles at least five things, and suppliers rarely separate them. Ask which of these is inside the number you were given:

  • The water, which in an over-exploited groundwater unit carries a ₹35 per cubic metre restoration charge before anything else.
  • The trip, meaning diesel and driver time, which is why distance from the filling point moves the quote more than volume does.
  • Pumping, if water has to be lifted to a roof tank rather than gravity-fed into a sump.
  • Hose, if the truck cannot park within reach of your inlet.
  • The hour, if you are calling at night or during a shortage.

A rough test for whether a quote is fair. Work out the statutory groundwater charge on the volume you are buying, then compare. Ten thousand litres is ten cubic metres, which is ₹350 in restoration charge alone if the borewell sits in an over-exploited unit. A quote near or below that figure invites a question about where the water came from. A quote at several times that figure is not evidence of anything wrong, because the charge is a floor and not a benchmark, but it does tell you how much of what you are paying is transport and margin rather than water.

What actually moves your quote: distance from the filling point, the hour, whether a pump is needed to lift water to a roof tank, hose length, how much of the road the truck can use, whether the order repeats and how hot the week has been. Ask for a delivered, all-inclusive number before the truck leaves, not after it arrives.

Paying for tanker water: methods, receipts and GST

Twenty-nine questions in the research for this page concerned payment, and one of them has an answer most suppliers get wrong.

Payment methods. No operator in this directory publishes accepted payment methods. In practice the trade runs on cash and UPI, with the larger operators more likely to take a bank transfer. Settle the method on the booking call rather than when the truck is at your gate, because a driver who cannot take the payment you offered has leverage you do not want him to have.

Advance payment. Some operators ask for payment before dispatch, particularly during shortages and for first-time customers. That is not by itself a warning sign. What is a warning sign is a request for full advance from an operator you have not used, with no address, no receipt and no name you can check against a listing. Pay on delivery where you can, and where you cannot, pay a deposit rather than the whole amount.

Receipts. Ask for one. A household may not need it; a school, clinic, PG or society does, both for its own accounts and because a receipt is the only paper trail if the water turns out to be a problem later. An operator who cannot produce any receipt at all is telling you something about how the business is run.

GST, where the answer is genuinely unsettled. Under entry 99 of Notification 2/2017-Central Tax (Rate) dated June 28, 2017, water falling under HSN 2201, other than aerated, mineral, purified, distilled, medicinal, ionic, battery and de-mineralised water and water sold in a sealed container, attracts a nil rate. CBIC Circular 56/26/2018 dated Aug. 9, 2018 clarified that supply of drinking water for public purposes, if not supplied in a sealed container, is exempt.

So the water in a tanker is exempt. What is contested is whether the delivery is a separate taxable service. Some tax practitioners treat tanker delivery as water distribution service under SAC 996921 at 18 per cent, and advance ruling authorities have gone both ways. The question has reached the courts, with the Madras High Court quashing a GST demand raised on water tankers supplied by Chennai’s water utility.

What that means for you: if a supplier adds GST to a tanker bill, ask what they are charging it on. Tax on the water itself is hard to justify when it is unsealed and supplied for domestic use. Tax on a separately stated delivery or hire charge is arguable. An institutional buyer should take this to its own accountant rather than to the supplier, because the supplier’s answer will be whatever their billing software does.


Delhi Jal Board tankers: how to reach one

The Delhi Jal Board, constituted under the Delhi Jal Board Act, 1998, supplies tankers in two situations its own page sets out: at fixed points in localities with no piped connection, chosen with local representatives, and when supply falls short through a major breakdown or extra summer demand.

Its fleet, on its own figures, includes 250 new departmental tankers with stainless steel containers, 407 stainless steel GPS-fitted tankers and 376 mild steel tankers, running from 25 emergency centres. Deccan Herald has reported that government rules require a tanker to be sent within three hours of a call to a Delhi Jal Board emergency number, attributing the rule rather than citing the order.

The South Delhi water emergency numbers below come from the Delhi Jal Board’s own advisory of July 4, 2026, issued before the Sonia Vihar shutdown on the 1900 mm South Delhi Main. Its wording was direct: water tankers can be availed by calling the respective water emergency numbers.

Water emergency centreNumber
Greater Kailash29234746
Giri Nagar26473720
Chhattarpur (Qutub)65437020
R.K. Puram26193218
Jal Sadan, Lajpat Nagar29819035, 29814106
Vasant Kunj26137216
Central Control Room1916, 23538495

One conflict worth knowing about. The Delhi Jal Board’s own water emergency web page lists Greater Kailash as 011-29234747 and Giri Nagar as 011-45533354, against the 26473720 in the July 2026 advisory. The advisory is the more recent operator publication and the same Giri Nagar number appears in a January 2025 advisory too, so it is the one printed above. If it does not connect, try 45533354.

Beyond those, 1916 and 1800117118 take tanker complaints directly, with option 3 on the menu for tankers, and the board takes complaints on WhatsApp at 9650291021 and by SMS to 54646. The same lines take complaints about illegal boring, which is the channel a resident has if a tanker in their lane is filling from somewhere it should not be. The board has levied groundwater usage charges on bore-well operators since its resolution of March 19, 2015, made in compliance with National Green Tribunal orders.

Do not confuse the emergency centres with the zonal revenue offices. The Delhi Jal Board’s contact directory of July 15, 2026 lists the ZRO covering Saket at 29561916 and the one covering Greater Kailash at 29239806, but that directory is headed for water bill issues only. Calling a billing office for a tanker wastes a call. For a broader picture of which water office actually answers for a Greater Kailash address, the zone boundaries do not follow the colony names you would expect.

The board also runs a paid tanker booking portal at djb.gov.in for scheduled requirements. It returned a server error on both attempts on Sept. 15, 2026, so its charges and fields are not described here.

Government or private: what each is actually good for.

Delhi Jal BoardPrivate operator
CostNo published charge for shortage responseNo published rate at all
How you reach itWater emergency number for your zone, or 1916Direct call to the operator
SpeedDeccan Herald reports a three-hour rule for calls to an emergency numberUnknown. No operator publishes a window
HoursEmergency centres, not round the clock15 of the 50 listed operators show 24-hour hours
Water sourceThe board’s own supplyGroundwater in most cases, source rarely disclosed
AccountabilityA public complaint route existsWhatever you agreed on the phone
Scheduled or bulk supplyPaid booking portal exists for planned requirementsNegotiable, but no published terms

The honest summary: the civic route is cheaper and more accountable but slower and not available at 2 a.m. The private route is faster and always on but gives you no recourse and no disclosed source. Most South Delhi households end up using both, and the sensible position is to have the number for each before you need either.


Choosing the right tanker capacity

The sizes that actually exist

No South Delhi operator publishes its fleet. These are the capacities that appear in reporting on the Delhi and NCR trade, and they are the sizes worth naming on a call.

CapacityTypically used forWhere the figure comes from
2,500 litresSingle household, narrow lanesA Sangam Vihar delivery reported by Down To Earth, June 2024
3,000 litresSmall householdReported range for the NCR trade, Tribune, April 2024
4,500 litresTrolley rather than truck, tight accessNew Delhi Municipal Council’s published trolley size
5,000 litresStandard house with a sumpStated on one operator’s own site; the common figure in reporting
6,000 litresLarger householdReported range for the NCR trade
9,000 litresCivic tankerNew Delhi Municipal Council’s published tanker size
10,000 to 12,000 litresPG, hostel, small societyDelhi price reporting, Deccan Herald
24,000 litresHotels, hospitals, institutionsDelhi price reporting, Deccan Herald

None of these is any named supplier’s confirmed capacity. Ask what they run before you order a size.

Matching size to property

Order by what your tank holds, not by what the supplier prefers to send.

Your situationWhat usually fitsWhy
Flat or builder floor with an overhead tank onlySmallest tanker offeredMeasure the tank first. A delivery larger than your storage is water you paid for and lost
House with an underground sump5,000 litres and upThe sump is the point of a tanker delivery
Paying-guest or hostel10,000 litres, scheduledRepeated small trips cost more per litre and more in waiting
Society or institutionContract, not per-tripPrice per litre falls and a backup tanker can be written in
ConstructionLargest available, non-potable acceptableThe quality question changes entirely

How much water a household actually uses

Two numbers decide your order, and most people know neither. Here is the benchmark.

India’s Central Public Health and Environmental Engineering Organisation sets the planning norm used to design municipal supply. For metropolitan cities with piped supply and a sewerage system, which includes Delhi, that norm is 150 litres per person per day. For other cities with both, it is 135. For towns with piped water but no sewerage, it is 70.

Read those as design figures for planning a network, not as measurements of what your household consumes. Research published on India Water Portal notes the standards are frequently not met in practice, and actual household use ranges from above 300 litres per person per day at one end to below 30 at the other.

Still, 150 gives you a working figure:

HouseholdAt 150 litres per person per dayOne 5,000 litre tanker lasts
2 people300 litres a dayabout 16 days
4 people600 litres a dayabout 8 days
6 people900 litres a dayabout 5 days
10 people, such as a small PG1,500 litres a dayabout 3 days

Of that 150 litres, the CPHEEO norm assumes only about six per cent goes to drinking and cooking. That is roughly nine litres per person per day. The figure matters because it is the argument for buying drinking water separately rather than paying a potable premium on a full tanker, and it is the same split the safety section below recommends.

To convert this into an order: multiply people by 150, multiply by the days you want the tanker to cover, and compare the result against what your storage actually holds. The smaller of the two numbers is your order.

Two numbers decide this and you should know both before you dial: what your storage holds in litres, and roughly what the building uses in a day. Without them you are negotiating blind.

Ask whether the quoted figure is the tanker’s nominal capacity or the volume actually delivered. They are not always the same, and nothing in the buyer’s hands measures it.


What to confirm before you pay

Run this list on the call, in this order.

  1. Delivered, all-inclusive price, stated as one number.
  2. Tanker capacity in litres, and whether that is nominal or delivered.
  3. Water source, and whether it is intended for drinking or for washing and construction.
  4. Arrival window, not “soon”.
  5. Whether pumping to a roof tank is included or extra.
  6. Hose length, if the truck cannot reach the inlet.
  7. Whether your lane, gate or basement is reachable by the size of truck they plan to send.
  8. Night or emergency surcharge, if you are calling after dark.
  9. Payment method, and a receipt if you need one for a business or a society.
  10. What happens if the tanker does not arrive.

Point 10 is the one people skip and the one the public reviews are full of. Across the listings checked for this directory, the single most common complaint is not price or quality. It is a promised delivery that never came and a phone that stopped being answered.

A second, shorter list for the moment the truck arrives. The booking call and the delivery are different checks, and the second one is the one nobody runs.

  1. Is the tanker labelled “Potable Water”? The guidelines require it. Its absence is worth a question before the hose comes off.
  2. Does the water look and smell right before it goes into your tank, not after?
  3. Is the discharge going into a tank you have cleaned recently?
  4. Did you agree the price before the truck arrived, in one number?

Run these while the driver is still there. Every one of them becomes impossible to act on ten minutes after the truck leaves.

Getting the volume you paid for

This is the one form of short-changing a buyer can actually detect, and almost nobody checks it.

A tanker is sold by its nominal capacity. What arrives is whatever is in the barrel, and nothing in a householder’s hands measures it. Nineteen questions in the research concerned exactly this worry.

Three checks that cost nothing.

Look at the tanker before it discharges. Most tankers have a top hatch. An operator with nothing to hide will open it. A barrel that is visibly part-full before delivery is the whole answer.

Watch what your own storage does. This is the most reliable method available to a household, and it needs one piece of preparation: know your tank’s capacity and know how full it was before the delivery started. A 5,000 litre delivery into a 5,000 litre sump that was a quarter full should overflow. If it does not, you did not receive 5,000 litres.

Ask whether the quoted figure is nominal or delivered. These are not always the same number, and asking the question changes the answer you get more often than it should.

If you are short. Say so while the driver is present, because the claim is unprovable once the truck has gone. Most disputes here settle on the spot as a part refund or a top-up trip. If it does not settle, the complaints route in the next section applies, and the operator’s own public listing is where other buyers will read about it.

The red flags worth knowing, drawn from what buyers describe in public reviews of the operators in this directory: a quote that changes upward when the truck arrives, a refusal to state capacity in litres, pressure to pay in full before discharge, no fixed address, and a phone number that stops being answered after payment. None of these is proof of anything on its own. Two together is a reason to stop.


Is tanker water safe to drink

Treat “yes” as a claim requiring evidence, not as a default.

The Central Ground Water Authority’s conditions require bulk suppliers to meet Bureau of Indian Standards norms for drinking and domestic purpose, which for drinking water means IS 10500:2012, to label tankers “Potable Water” and to have submitted a groundwater quality report. An operator meeting all three has a case. An operator meeting none of them is making a marketing statement.

The Centre for Civil Society, in its study of Delhi’s private water trade, recorded plainly that the tankers supply untreated or non-potable water. That study is undated and should be read as a characterisation of the trade rather than a finding about any named business, but it points the same way as the disclosure gap this directory found.

Three practical rules follow.

Separate the uses. Water good enough for flushing, washing and construction does not have to be good enough to drink. Buying one tanker for the building and drinking-water separately is cheaper than paying a potable premium on 5,000 litres that mostly goes down a drain.

Ask what the supplier says, and write it down. An operator that tells you on the phone the water is drinkable has made a statement you can hold them to. One that says it is borewell water for domestic use has told you the truth, which is more useful.

Clean your own tank. No delivery is cleaner than the container it lands in. South Delhi has a separate trade in tank cleaning, listed above, precisely because this is where most contamination actually happens.

Contamination, hygiene and what can actually make you ill

Forty-two questions in the research concerned contamination and tanker cleanliness. The honest starting point is that the rules cover less of this than people assume.

What the rules require, and what they leave out. The Central Ground Water Authority’s conditions for bulk water suppliers require water meeting Bureau of Indian Standards norms, a “Potable Water” label on every tanker, a groundwater quality report with the application, and filling inside the operator’s own premises. Read the guidelines through and you will find what is not there: no cleaning interval for the tanker barrel, no requirement to disinfect between loads, and no rule on the hose. The flow meter on the borewell must be calibrated annually. The barrel that carries the water to you is not covered.

That gap matters because the barrel and the hose are where a clean source becomes a contaminated delivery.

Where contamination actually enters. Four points, in the order you can do something about them:

  • The source. Untreated groundwater, which is what most tanker water is. The Centre for Civil Society recorded in its study of Delhi’s private water trade that tankers supply untreated or non-potable water.
  • The barrel. Standing water, previous loads, and in older tankers, rust. A mild steel tanker is a different proposition from a stainless steel one, which is why the Delhi Jal Board’s own fleet figures distinguish 407 stainless steel tankers from 376 mild steel ones.
  • The hose. Dragged across a lane, dropped on the ground, then put into your tank.
  • Your own tank. The largest single source, and the only one entirely under your control. Covered in the next section.

What the standard actually says. IS 10500:2012 is the Bureau of Indian Standards specification for drinking water. It sets limits across physical, chemical and bacteriological parameters. Two are worth knowing by name because they are the ones a household can act on: coliform bacteria, which should be absent, and total dissolved solids, which the standard treats as acceptable up to 500 mg per litre and permissible up to 2,000 in the absence of an alternate source. A home TDS meter costs very little and tells you the second of those, though it tells you nothing at all about the first.

Note one limitation honestly. A written reply in the Lok Sabha has confirmed that BIS standards are not mandatory on civic agencies supplying drinking water, and that water supply is a state subject. IS 10500 is the benchmark to hold a supplier to, not a law they are breaking.

What can make you ill. Faecal contamination of drinking water causes typhoid, cholera, hepatitis A and E, and the ordinary diarrhoeal illness that sends far more people to a South Delhi clinic than the named diseases do. Risk concentrates in the young, the elderly and anyone immunocompromised.

What to do about it, in order of how much it helps: separate your drinking water from your bulk water and buy it differently; clean your own tank on a schedule; boil or filter anything you drink from a tanker unless you have a current quality report for that supplier; and treat a “Potable Water” label as a claim to verify rather than a guarantee.

If the water arriving is visibly wrong, smells of anything, or is discoloured, refuse the delivery before it enters your tank. That is a far smaller problem than draining, cleaning and refilling a contaminated tank afterwards.

Storing and maintaining water after it arrives

Thirty-nine questions concerned storage, and the article’s own safety section makes the case for this one: no delivery is cleaner than the container it lands in.

How long stored water stays usable. Water does not spoil on its own. What changes is what grows in it and what leaches into it. Covered, clean, cool storage holds usable water for weeks. Uncovered storage, sunlight on a plastic tank, or a tank with sediment at the bottom shortens that to days. Warm weather accelerates everything, which is why a South Delhi tank in May behaves differently from the same tank in January.

The practical rule: treat stored water as fresh for drinking for two to three days after delivery unless it is filtered or boiled at the point of use, and as fine for washing and flushing for as long as it stays covered and clear.

Keeping the tank from being the problem.

  • Keep it covered and sealed. The commonest failure is a lid that does not seat, which lets in dust, insects, lizards and birds.
  • Keep sunlight off it. Light plus warmth grows algae in a translucent tank. Shading an overhead tank does more for water quality than most filters.
  • Do not top up onto old sediment. Adding a fresh tanker to a tank with a layer at the bottom stirs it through the new water.
  • Check the overflow and vent. Both are entry points if they are not screened.

Cleaning schedule. No Indian rule sets a household frequency, so this is practice rather than regulation. Twice a year suits a tank in regular use. Clean it more often if you are in a tanker-dependent belt and the supply is intermittent, if the tank is translucent or in full sun, or if the water has recently arrived discoloured. Clean it immediately after any delivery you suspect was contaminated.

Signs your tank needs cleaning now: sediment visible at the bottom, a film or slime on the inner wall, an earthy or musty smell in water that was fine at the tap a month ago, or particles in a glass held to the light.

South Delhi has a separate trade in tank cleaning, listed in the supplier taxonomy above, and it exists precisely because this is where most contamination happens. Confirm what a cleaner actually does before hiring: draining and scrubbing is the job, and disinfection afterwards is what distinguishes a proper clean from a rinse.

Sump or overhead. An underground sump takes a tanker delivery directly under gravity, holds more, keeps water cooler and darker, and is the reason a house with a sump can order a 5,000 litre tanker at all. It is also harder to inspect and clean, and contaminates from groundwater seepage if the structure cracks. An overhead tank is easy to see into and easy to clean but small, warm and usually needs a pump to fill from a truck. Most South Delhi houses that manage tanker supply well run both: the sump receives, the overhead tank distributes.

Space. Before you buy storage, check where the truck will stand, how far the hose must reach, and whether the structure below can carry a full tank. A thousand litres of water weighs a tonne, which is a load an older roof slab may not have been designed for.


One-time versus recurring supply

A single emergency delivery and a standing arrangement are different purchases and should be negotiated differently.

For a one-off, you are paying for speed. Ask only about price, capacity, arrival time and access. Do not accept a “we will see” on the hour.

For a recurring requirement, a paying guest, a hostel, a clinic, a school, a hotel or a society, you have leverage that a household does not, and the things worth fixing in writing are: a rate per tanker that does not move with the weather, a delivery frequency, a minimum monthly volume, a named backup when the usual truck is out, a billing cycle with receipts and an explicit commitment to your address rather than to your locality.

The last point is the one that fails. Operators advertise localities. They deliver to addresses. A truck that reaches the main road of your colony but not your lane has not served you.

Facility managers running sites across the commercial districts that buy water by contract rather than by tanker will find contract terms easier to get than a household will, because volume is what moves a tanker operator’s price.


Buying at volume: hotels, hospitals, PGs, schools and societies

An institution buys differently from a household, and the difference is not only the quantity.

The withdrawal cap becomes your due-diligence test. The Central Ground Water Authority caps a licensed bulk supplier at 50 cubic metres a day in an over-exploited assessment unit, 100 in critical and semi-critical units and 150 in safe ones. Fifty cubic metres is 50,000 litres. A 100-room hotel or a mid-sized hospital can approach that figure from a single supplier, and at that point the arithmetic tells you something: one supplier drawing on one borewell in an over-exploited unit cannot lawfully serve you alone. If they say they can, either the borewell sits in a safe unit, or they hold more than one NOC, or the answer is wrong. All three are worth establishing before a contract, not after.

Liability does not stop at the seller. The guidelines put the legal obligation on the supplier, and extraction for commercial use without a valid NOC is illegal under Section 15 of the authority’s notification, which derives from the Environment (Protection) Act, 1986. An institution that cannot show where its water came from is nonetheless the institution whose name is on the premises. Schools, clinics and hotels should keep the supplier’s NOC number, the delivery dates and the volumes on file.

What to fix in a bulk contract, none of which any operator publishes and all of which is negotiable:

  • A rate per tanker that does not move with the season, stated per litre as well as per trip. Operators running the paying-guest stock in Munirka and similar student belts buy on this basis rather than per emergency.
  • Delivery frequency and a guaranteed window, with what happens when it is missed.
  • A minimum monthly volume, which is what buys the fixed rate.
  • A named backup operator, tested once before you rely on it.
  • GST invoices, which matter for a business and are the reason to prefer a registered supplier.
  • Water quality: for potable use, a current groundwater quality report tested against IS 10500, the Bureau of Indian Standards specification for drinking water, and repeat testing at an agreed interval.
  • An explicit commitment to your address, not your locality.

Split your potable and non-potable purchase. A hotel or a hospital needs a small volume of genuinely potable water and a large volume that only has to be clean. Buying the whole requirement at a potable specification means paying a drinking-water price for water that will flush a cistern. Large housing societies in the DDA blocks at Kalkaji and similar stock face the same split.

Construction sites are a different purchase entirely. Curing concrete, dust suppression and site washing need volume, not quality. Nothing on a building site requires drinking-grade water except what the workers drink, and that is a small separate order. Buy the bulk requirement as non-potable and say so when you ask for a quote, because a supplier quoting you a potable price for slab curing is selling you something you do not need. The one thing that does not relax is the licence question: a supplier drawing groundwater for a construction site needs the same certificate as one supplying a household.

Events and weddings need a different shape of order. The problem is not volume but timing and access. A venue needs water in place before guests arrive, from a truck that can reach the site and discharge without blocking the approach, on a date fixed weeks ahead. Book against a date and an arrival window rather than a price, confirm the truck size against the venue’s gate, and arrange a second operator as backup, because a missed delivery on a wedding day has no remedy.

If you rent: who is responsible for the water

Ten questions came from tenants, and the answer is less settled than either side usually claims.

The default position. A landlord is responsible for the property having a working water connection, a functioning tank and a working pump. A tenant is responsible for what they consume. Where a tanker sits between those two is exactly where disputes start.

What that means in practice in South Delhi:

  • In a whole-house tenancy, the tenant usually orders and pays for tankers, because the tenant is the one who runs out.
  • In a builder floor with a shared tank, tankers are normally a shared cost split between floors, and the split should be agreed before the first shortage rather than during it.
  • In a society flat, the society usually arranges and bills bulk supply through maintenance, and an individual flat rarely orders its own.
  • In a PG or hostel, water is the operator’s cost and is built into the rent.

What to settle before you sign. If you are viewing in a tanker-dependent belt, which in this directory means the Chhatarpur cluster, the Sangam Vihar and Devli belt, the village cores and the ridge settlements, treat water as part of the rent rather than as a separate surprise. Ask the landlord four things: does the property get piped supply and for how many hours, what does the building spend on tankers in a normal summer month, who orders them, and who pays. A landlord who cannot answer the second question has not been paying for them.

If the supply fails mid-tenancy. A property that cannot deliver water is a habitability problem, not a consumption problem, and a tank, pump or riser failure is the landlord’s to fix. A shortage affecting the whole colony is nobody’s fault and the cost is normally shared or borne by whoever the tenancy agreement names. This is worth a written clause. Most South Delhi tenancy agreements do not have one.

You do not need society permission to order a tanker for your own tank in a whole-house or builder-floor tenancy. You may need permission for the truck to enter a gated society, which is a different question and is settled with the resident welfare association rather than the guard.


When demand peaks, and what that does to you

Delhi’s tanker market is seasonal in a way that changes both price and availability, and the evidence for the direction of travel is public even where the numbers are not.

The Supreme Court rebuked the Delhi government over water wastage and the tanker trade in June 2024 and asked for an action-taken report. The Delhi Jal Board constituted a task force to audit its own tanker services. The lieutenant governor attributed the capital’s shortage to private tanker operators, and the then state government rejected the framing. None of that settles who is right. All of it establishes that summer demand exceeds what the civic system delivers, reliably, every year.

What that means in practice:

  • Book earlier in the day than you think you need to, from April onward.
  • Expect the quote to move. The one operator quoted on the record about pricing said exactly that.
  • Keep two numbers, not one, and test the second before you need it.
  • Do not let the tank run to empty in summer. The gap between “low” and “empty” is your entire negotiating position.

The window to plan for is longer than most new residents expect, and it opens before the first heatwave is reported.


Access problems that stop a tanker at your gate

These decide whether a delivery is possible at all, and they are worth checking before you order rather than while a truck idles outside.

  • Lane width. A 10,000-litre tanker needs more road than a 5,000-litre one. On the ridge lanes around Jaunapur and in the older village cores, tell the operator the width before they dispatch, not after.
  • Parking. The truck has to stand still long enough to discharge without blocking the lane entirely.
  • Height. Pumping to a fourth-floor tank is a different job from gravity-feeding a ground-level sump, and is often charged separately.
  • Distance to the inlet. If the truck parks 30 metres away, someone has to own the hose.
  • Gated societies. Security may require prior intimation, and entry hours can be restricted. Check with the resident welfare association, not the guard.
  • Night access. Fifteen of the 50 operators list 24-hour hours. Fewer colonies allow a truck through at 2 a.m.
  • Basement sumps. Check the fill point is reachable before, not after.

Tenants taking an older floor’s tank, pump and riser, and who is responsible for them should settle this at the inspection. A building whose sump cannot take a tanker is a building that will need one twice as often.

When it goes wrong: complaints, refunds and tankers that never arrive

Sixty-two questions in the research concerned what happens after something fails, making this the single largest gap in the original article. It is also, on the evidence of the public reviews checked for this directory, the commonest actual experience: a promised delivery that did not come and a phone that stopped being answered.

The escalation ladder, in order.

1. The operator, while it still matters. Call during the window, not after it. A no-show at hour four of a four-hour promise is recoverable; the same call the next morning is not. Ask for a revised time, and if you do not get one, say you are going elsewhere. That sentence resolves more of these than any other.

2. Your second operator. This is why the directory recommends keeping two numbers. In an emergency, the fastest remedy is not a complaint but a different truck.

3. The Delhi Jal Board, where the problem is civic. 1916 and 1800117118 take tanker complaints directly, with option 3 on the menu for tankers. The board also takes complaints on WhatsApp at 9650291021 and by SMS to 54646, and at [email protected]. These channels are for the board’s own service, not for a private operator’s conduct.

4. The Central Ground Water Authority route, where you suspect illegal abstraction. If a tanker in your lane is filling from an unlicensed borewell, that is an enforcement matter rather than a consumer one. The authority directs complaints to the Authorised Officer for the district, which in Delhi means the Deputy Commissioner or District Magistrate, through its portal at cgwa.mowr.gov.in.

5. Consumer forum, for a loss worth recovering. Practical only where you have a receipt, a stated price and a documented failure. For a household tanker, the cost of pursuing it usually exceeds the amount. For a society or institution on a contract, it does not.

6. The operator’s public listing. Every operator in this directory has one, and the review histories are why the shortlist section can say anything at all about who has been trading longest. A specific, dated, factual account is worth more to the next buyer than a complaint that never leaves your phone.

On refunds. No operator in this directory publishes a refund policy, so a refund is a negotiation rather than a right. Your position is strongest while the truck is present and weakest after the water is in your tank. For short delivery, ask for a top-up trip rather than money, because suppliers agree to that more readily. For contaminated water, refuse the delivery before discharge; once it is in your tank, you are arguing about a cost you can no longer demonstrate.

On cancellation. No operator publishes terms here either. In practice, cancelling before dispatch is normally free and cancelling once the truck has left is not. If you have paid in advance, say clearly whether you want a refund or a rescheduled delivery, because the second is far easier to get.

On property damage. A tanker is a heavy vehicle working in narrow lanes, and reversing damage to gates, walls and parked cars is not rare. Photograph the approach before a first delivery to a difficult address. If damage happens, raise it before the driver leaves and with the operator rather than the driver. No operator in this directory publishes whether it carries insurance, which is a fair question to ask of anyone you are about to use regularly.

What genuinely counts as a delay. Nothing published sets a private operator’s response time. The only stated standard in the city applies to the civic service: Deccan Herald reports a rule requiring the Delhi Jal Board to send a tanker within three hours of a call to an emergency number. Use that as a reference point rather than a right you hold against a private supplier.

Alternatives: municipal supply, borewell, RO, bottled water and rainwater

Sixty-three questions compared tankers against something else, making this the second largest gap. Most of the comparisons are miscast, because these are not five options for the same job.

Tanker water against piped municipal supply. Not a choice for most people. If piped supply reached your address in sufficient quantity you would not be reading this. Where both exist, piped supply is cheaper, treated and accountable, and the tanker is what fills the gap when it fails. The useful question is not which to choose but how much tanker dependence your address actually has, which the demand map below answers by area.

Tanker against a borewell. The comparison most people get wrong, and the one with legal consequences. A private borewell looks like independence from the tanker trade. In Delhi it is regulated by the same authority that regulates the tankers. The Central Ground Water Authority has banned drilling of tube wells in notified areas, and South and South West Delhi are among them. It has also made rainwater harvesting mandatory in institutions and residential colonies in those notified areas, including buildings that already have tube wells. Before treating a borewell as an alternative, establish whether you can lawfully sink one at your address at all. Where one already exists and runs, it is cheaper per litre than any tanker. It is also drawing from an aquifer where ten of Delhi’s 34 assessment units are over-exploited, which is the reason the restriction exists.

Tanker against a water purifier or RO system. Not alternatives at all, and the confusion is expensive. A tanker solves the problem of having no water. A purifier solves the problem of the water you have not being fit to drink. A household in a shortage belt needs both: the tanker fills the tank, the purifier treats the nine litres per person per day that actually goes into a body. Buying a purifier does not reduce how many tankers you order, and buying tankers does not make the water drinkable.

Tanker against bottled or can water. These do different jobs at wildly different prices. A 20-litre can is convenient drinking water. Running a household’s washing, flushing and bathing off cans is not economically possible, which is why the supplier taxonomy in this directory separates can shops from tanker operators. The sensible arrangement in most South Delhi households is tanker water for bulk use and cans or a purifier for drinking, which is the same split the safety section recommends and the CPHEEO consumption figures support.

Rainwater harvesting, which in Delhi is not optional for many buildings. A Ministry of Urban Development gazette notification dated July 28, 2001 amended Delhi’s building bylaws to require rainwater harvesting on plots of 100 square metres and above. The Delhi Jal Board has mandated it for societies and institutions on plots above 100 square metres, with non-compliance attracting an inflated bill, and offers a rebate on the water bill where a functional system exists. Enforcement has been repeatedly before the National Green Tribunal, and the Delhi government has proposed environmental compensation running to lakhs for properties without a working system.

Two things follow. If you own a South Delhi property on 100 square metres or more, this is a compliance question you may already be on the wrong side of. And harvesting will not replace your tanker, because Delhi’s rainfall is concentrated into a few monsoon weeks. What it does is recharge the aquifer the tankers draw from, which is a slower and less satisfying answer than a truck at the gate, and the only one that changes the underlying problem.

Reducing how much you need in the first place. The cheapest tanker is the one you do not order. Fix leaking taps and running cisterns before anything else, because a continuously running flush can waste more per day than a household drinks. Use the same water twice where you can, such as vegetable washing to plants. In a tanker-dependent address, a dual-flush cistern and an aerated tap pay for themselves in delivered litres faster than they would anywhere on piped supply.


Where South Delhi’s tanker demand concentrates

The supplier map itself is the evidence. Operators set up where demand is, so counting listings by locality says something the Delhi Jal Board does not publish.

ClusterListed operatorsWhy demand sits here
Kalkaji, Kalkaji Extension, Tughlakabad Extension, Govindpuri, C.R. Park10Dense builder-floor and DDA stock, high occupancy, and an unauthorised-colony belt at its southern edge
Chhatarpur, Maidan Garhi, Rajpur Khurd5Borewell-dependent farmhouse and village land outside the piped network
Malviya Nagar, Khirki Extension, Hauz Rani4Very high tenant density on small plots
Vasant Kunj, Vasant Vihar, Mahipalpur, Rangpuri4Large planned stock, but thin private supply
Lajpat Nagar, Kotla Mubarakpur, New Friends Colony5Mostly can water; piped supply is better here
Sangam Vihar, Devli3Reported by Down To Earth as one of the city’s most densely populated unauthorised settlements, with documented borewell dependence
Okhla, Badarpur, Pul Pehladpur4Industrial and institutional demand alongside residential stock in Molarband Extension and Madanpur Khadar
Fatehpur Beri, Asola, Aya Nagar3Ridge villages at the end of the network
Sultanpur3Primarily can and packaged water
Saket, Saidulajab, Neb Sarai3Mixed village and colony stock
Hauz Khas, Katwaria Sarai, Munirka, Safdarjung Enclave4Student and paying-guest density, can water dominant
Mehrauli and Lado Sarai1One listed operator inside the village itself, on lanes that limit truck size
Dakshinpuri, Madangir1Thinnest coverage relative to the surrounding stock in this directory

Two readings are worth drawing out. First, private supply concentrates where piped supply is weakest and plots are smallest, not where incomes are highest: Kalkaji’s builder-floor belt has more than twice the operators serving the entire Vasant Kunj arc. Second, the villages that Delhi’s own administration still classifies separately, and which explain why Delhi still counts villages inside its own city limits, are the same places carrying their own dedicated tanker operators.

What actually causes a South Delhi shortage. Four things, and they stack.

The first is whether piped supply reaches you at all. Unauthorised colonies and village land largely sit outside the network that serves planned colonies, which is why the Chhatarpur belt and the Sangam Vihar belt run on borewells as a matter of routine rather than emergency.

The second is groundwater. Ten of Delhi’s 34 assessment units are over-exploited and 11 more are critical. Where the water table has dropped, borewells that once served a colony no longer do, and the tankers that replace them are drawing from the same depleted aquifer.

The third is the trunk network. A single shutdown on a main, like the Sonia Vihar work on the 1900 mm South Delhi Main in July 2026, takes out supply across multiple zones at once regardless of how well your own colony is connected.

The fourth is your building. An irregular supply in one flat of a block that is otherwise fine is usually a pump, a riser or a storage problem inside the building, not a civic one. Rule this out before you start buying tankers, because it is the only one of the four you can actually fix.


Frequently asked questions

How much does a water tanker cost in South Delhi?

No operator publishes a rate. Reported prices range from about ₹1,200 for 2,500 litres in Sangam Vihar in June 2024 to about ₹3,000 for 5,000 litres in Delhi generally. The one published civic rate in the capital is the New Delhi Municipal Council’s ₹700 for 9,000 litres, in territory that does not include South Delhi. Ask for a delivered, all-inclusive number before the truck leaves.

Is the Delhi Jal Board tanker free?

The board publishes no charge for tankers sent in response to a call to a water emergency number during a shortage, and its own pages describe that supply as a service to water-deficit areas rather than a sale. It separately runs a paid booking portal for scheduled requirements, which did not load on Sept. 15, 2026, so its charges are not stated here.

Which tanker size suits a flat?

Measure your storage before you order. A flat served only by an overhead tank rarely has room for a full tanker load, and anything you cannot store is wasted. A house with an underground sump is the case for 5,000 litres and up.

Do private suppliers deliver to apartments and builder floors?

Access decides it, not the building type. Lane width, parking space and pumping height matter more than whether the address is a flat or a house.

Can I book a single emergency delivery?

Yes. Most operators in this directory trade on exactly that. Six of the ten Kalkaji-area operators list 24-hour hours.

Do suppliers provide recurring monthly supply?

No operator in this directory publishes contract terms, so this is a matter for the call. Volume is where a buyer has leverage. Fix the rate, the frequency, a minimum volume, a named backup and a billing cycle in writing, and commit the supplier to your address rather than your locality.

Is tanker water safe to drink?

Not by default. The Central Ground Water Authority requires licensed bulk suppliers to meet Bureau of Indian Standards norms, to label tankers “Potable Water” and to hold a groundwater quality report. Ask for all three. No operator in this directory publishes any of them.

Does the price include pumping?

Often not. Ask explicitly, along with hose length, before agreeing a figure.

How early should I book in summer?

Earlier in the day than feels necessary, from April onward, and never once the tank is already empty.

Can a tanker reach a narrow lane?

Sometimes, with a smaller truck. Tell the operator the lane width when you call rather than letting them discover it.

What should I confirm before paying?

The delivered price, the capacity, the water source, the arrival window and what happens if the tanker does not come. The last one is the most common complaint in the public reviews checked for this directory.

Is it legal to buy from an unlicensed operator?

The Central Ground Water Authority’s guidelines put the obligation on the supplier, not the buyer: extraction for commercial use without a valid NOC is illegal and the operator is liable to environmental compensation. Asking for the NOC is how a buyer avoids funding the problem.

What does a 5,000 litre tanker cost in South Delhi?

No operator publishes a rate. Reporting on the Delhi trade puts a 5,000 litre delivery at around ₹3,000, and one public review of a Mehrauli operator records a ₹3,000 quote. Five thousand litres is five cubic metres, carrying ₹175 in statutory restoration charge if drawn in an over-exploited unit. Ask for a delivered, all-inclusive number before the truck leaves.

What does a 10,000 litre tanker cost?

No published rate. Delhi reporting places 12,000 litres at ₹5,000 to ₹7,000, so 10,000 sits below that. The statutory groundwater charge alone on ten cubic metres in an over-exploited unit is ₹350. This is the common size for a PG, hostel or small society.

What does a 25,000 litre tanker cost?

No published rate. Deccan Herald reported around ₹10,000 for 24,000 litres supplied to hotels and hospitals. At this volume a single supplier may be approaching the daily withdrawal cap for an over-exploited unit, which is a licence question worth asking before a contract.

What does a 4,000 litre tanker cost?

No published rate. The Tribune reported ₹700 to ₹1,200 for 3,000 to 6,000 litres in Faridabad in April 2024, which is the nearest dated comparison available. Delhi prices reported elsewhere run higher.

What does 1,000 litres of tanker water cost?

Deccan Herald reported Delhi buyers paying ₹800 to ₹1,500 per 1,000 litres. Treat that as a reported spread, not a rate, and note that per-litre cost falls as tanker size rises.

How much water does a family of four need per day?

At the CPHEEO planning norm for metropolitan cities, 150 litres per person per day, a family of four works out at 600 litres. A 5,000 litre tanker covers roughly eight days at that rate.

How many litres per person per day should I plan for?

Use 150 for Delhi, which is the CPHEEO norm for metropolitan cities with piped supply and sewerage. The World Health Organization treats 70 litres as the minimum for healthy living. Actual household use varies enormously in both directions.

How long will one tanker last my household?

Divide the tanker size by your household’s daily use. Four people at 150 litres each use 600 a day, so 5,000 litres lasts about eight days. Summer shortens it.

How many tankers will I need per month?

Multiply people by 150 litres by 30 days, then divide by your tanker size. Four people need roughly 18,000 litres a month, which is three or four 5,000 litre deliveries.

Can I book a water tanker online in South Delhi?

Not from a private operator. None of the 50 in this directory offers online booking; every one works by phone. The Delhi Jal Board runs a booking portal for scheduled civic requirements, which did not load when checked on Sept. 15, 2026.

Do the water tanker booking apps actually work?

No app covers South Delhi’s private operators, because those operators do not publish rates, inventory or availability that an app could show. Treat any app claiming otherwise with caution.

What documents do I need to book a tanker?

None for a household order. An institution should expect to provide a billing address and GST details if it wants a proper invoice, and should ask for the supplier’s details in return.

Is there a minimum order for a water tanker?

No operator publishes one. In practice the smallest unit is the smallest vehicle the operator runs, which for the trolley-sized units reported in Delhi is around 2,500 to 4,500 litres.

Can I get a quote without calling?

Rarely. None of these operators publishes rates, and price moves with demand, distance and hour, so a quote effectively requires a conversation about your specific address and timing.

Do water tanker suppliers deliver on weekends?

Most operate seven days. Of the 50 listed here, 15 show 24-hour hours and the majority of the rest list no weekly closing day. A handful close one day a week, which is noted in the directory tables.

Can I choose a delivery time slot?

You can ask for a window, and no operator publishes or guarantees one. Fix an arrival window on the call and confirm it again if the day is busy.

What is the best time of day to book a tanker?

Early morning. Trucks are fresh into the day’s run, prices have not been bid up by afternoon demand, and there is still a working day left if the delivery fails.

Does the monsoon affect tanker supply?

Demand drops, which usually helps availability and price. Access gets worse, because waterlogged and broken lanes stop a loaded truck that would pass in dry weather.

How far in advance should I book?

For an ordinary delivery, the same day is usually enough outside peak summer. For a fixed date, such as an event, book weeks ahead and confirm the day before.

What should the TDS level of my water be?

IS 10500:2012 treats total dissolved solids as acceptable up to 500 mg per litre and permissible up to 2,000 where no alternate source exists. A home TDS meter reads this cheaply. It tells you nothing about bacteria, which is the risk that actually makes people ill.

Do I need to filter tanker water before drinking it?

Yes, unless you hold a current quality report for that supplier’s source. Most tanker water is untreated groundwater. Boiling handles bacteria; a filter or RO unit handles dissolved solids.

How can I test tanker water at home?

A TDS meter gives you dissolved solids for very little money. Bacteriological testing needs a laboratory, and Delhi has private labs that will test a sample. Look, smell and clarity catch gross problems but miss the dangerous ones.

Is tanker water safe for cooking?

Apply the same test as drinking, because cooking water is drinking water. Boiling during cooking handles bacteria but does not remove dissolved solids or chemical contamination.

How do I work out the cost per litre?

Divide the delivered price by the tanker’s actual capacity in litres. Do this across quotes, because a larger tanker at a higher headline price is often cheaper per litre than a small one.

How should I budget for tanker water over a year?

Estimate your monthly tanker count from household size, then apply your own local quote rather than any published figure. Budget summer months at a higher rate than winter, because the one thing every source agrees on is that price rises with demand.

Is buying my own water tank cheaper than ordering tankers?

They solve different problems. A tank stores water; it does not produce any. Buying more storage reduces how often you order, not how much you buy, and it is usually worth it in a belt where deliveries are unreliable.

Is one big tanker cheaper than several small ones?

Usually yes per litre, because the trip cost is spread over more water. It is only worth it if you have storage for the full load. Anything you cannot store is money poured away.

Should I install a rooftop tank for tanker deliveries?

A rooftop tank distributes; it rarely receives well, because filling it from a truck usually needs a pump. A ground-level sump receiving and a rooftop tank distributing is the arrangement that works.

Is it better to buy or rent a water storage tank?

Buy, for anything permanent. Renting makes sense only for a temporary requirement such as an event or a construction phase.

Can a tanker fill my underground sump directly?

Yes, and this is the case a sump exists for. Gravity does the work, no pump is needed and the delivery is faster. Check the fill point is reachable by the hose before the truck arrives.

Is there GST on water tanker supply?

The water itself attracts a nil rate under HSN 2201 when it is not in a sealed container. Whether the delivery is separately taxable as a service at 18 per cent is genuinely disputed, has gone both ways at advance ruling authorities, and has reached the courts. If a supplier adds GST, ask what they are charging it on.

Do water tanker suppliers carry insurance?

None in this directory publishes whether it does. Ask, particularly if you are arranging regular deliveries to a difficult access point where reversing damage is likely.

How do I switch water tanker suppliers?

Nothing binds you unless you have signed a contract, and almost no household has. Keep the old number, because in a shortage you will want both.

Can I cancel a water tanker booking?

No operator publishes a cancellation policy. Cancelling before dispatch is normally free; once the truck has left it usually is not. If you paid in advance, ask for a rescheduled delivery rather than a refund, which is easier to get.

Can I use tanker water for gardening, washing and pets?

Yes, and this is what most of a tanker is for. None of these uses needs drinking-grade water, which is the argument for buying bulk and potable water separately.

Can one tanker deliver to more than one property?

Some operators will split a load across neighbouring addresses, which is how neighbours share a delivery. Agree the split and the payment before the truck arrives, not while it is discharging.

Why is my tap water pressure low?

Usually the building rather than the supply: a failing pump, a blocked riser, a part-closed valve or an airlock. Check whether neighbours on the same line have pressure. If they do, the problem is inside your building and a tanker will not fix it.

Can I track a tanker delivery in real time?

Not with a private operator. The Delhi Jal Board’s own fleet includes GPS-fitted tankers, but no tracking is exposed to residents. In practice, tracking means calling the driver.


Sources, grades and verification

WhatSourceGradeChecked
Licensing, caps, charges, tanker labellingCGWA Guidelines for Bulk Water Suppliers, Ministry of Jal Shakti, flowing from S.O. 3289 of Sept. 24, 2020Government’s own documentSept. 15, 2026
Delhi groundwater categoriesMinistry of Jal Shakti reply to Rajya Sabha, reported Aug. 3, 2026, on Dynamic Ground Water Resources of India 2025Contemporaneous report of a parliamentary replySept. 15, 2026
DJB fleet, emergency centres, tanker policyDelhi Jal Board website, schedule of water tankers and about pagesOperator’s ownSept. 15, 2026, page itself dated to 2018-2020
South Delhi water emergency numbersDJB advisory of July 4, 2026, as reportedContemporaneous report of an operator noticeSept. 15, 2026
DJB zonal revenue officesdjb.gov.in contact directory dated July 15, 2026Operator’s ownSept. 15, 2026
NDMC tanker rateNDMC water supply FAQOperator’s ownSept. 15, 2026
Supplier names, addresses, phones, hoursGoogle Business Profile listingsBusiness-submitted listing dataSept. 15, 2026
Jai Shiv / Monu claimswatertankersupplier.in, modified March 18, 2026Operator’s own claimsSept. 15, 2026
Reported pricesDeccan Herald, Down To Earth, TribuneNews reports, dated where dates existSept. 15, 2026
Trade conditions and enforcementThePrint, Prasar Bharati, Centre for Civil SocietyNews and researchSept. 15, 2026

What the directory does not claim. It does not state any supplier’s rate, capacity, water source, licence status or service-area boundary, because no operator publishes those. It does not name any supplier as licensed or unlicensed. It does not assign a groundwater category to any South Delhi locality, because the tehsil-level table is not published.

Re-check interval. Telephone numbers, opening hours and the Delhi Jal Board’s emergency lines are perishable. The directory above carries 39 operator numbers and nine civic ones, and it will be re-checked against the same sources every six months, with the verification date updated on each pass. If a number here fails, the Delhi Jal Board’s 1916 and the operator’s Google listing are the two places to check first. Corrections are welcome through the people behind these listings.

Note: SouthDelhi Rentwala compiled the supplier entries on this page from publicly available business listings on Sept. 15, 2026. Names, addresses, telephone numbers and opening hours belong to those businesses and were published by them or on their behalf. We did not contact any supplier, solicit any quote or inspect any operation. We do not verify, endorse, recommend, accredit or guarantee any business named here.

No supplier paid for inclusion, placement, ordering or removal. No entry is an advertisement. We earn nothing from any booking made through this page.

We make no claim about any operator's legal status. This page does not state, suggest or imply that any named business does or does not hold a groundwater No Objection Certificate, or that any named business operates lawfully or unlawfully. Research found no South Delhi operator publishing a certificate number, which is a fact about public disclosure and nothing more. The questions set out under the licence checks are questions for readers to ask, not findings about anyone.

Water quality. We make no representation that water supplied by any business named here is potable, treated, tested or fit for drinking, bathing, cooking, medical, food-business or any other purpose. Buyers must satisfy themselves about the source, treatment and suitability of any water they purchase, and should obtain testing where the intended use requires it.

Prices. No price on this page is any named supplier's rate. Figures come from dated news reports, from published civic rates or from a public customer review, and each is labelled with its source and year. Prices change with demand, distance, access and season. Obtain a delivered, all-inclusive quotation directly from the supplier before ordering.

Regulatory and civic information. Summaries of the Central Ground Water Authority's guidelines, Bureau of Indian Standards specifications and Delhi Jal Board services are general information, not legal, regulatory, engineering, health or professional advice. They are simplified for readers and may not reflect later amendments. Rely on the issuing authority's current published text, and take professional advice for any decision that matters.

Accuracy and currency. Telephone numbers, opening hours, service availability, rates, civic helplines and regulations change without notice. Information was accurate to the sources cited on the dates shown and may be out of date when you read it. We correct errors when we learn of them but do not warrant that any detail remains current.

No liability. To the fullest extent permitted by law, SouthDelhi Rentwala, its owners, employees and contributors accept no liability for any loss, damage, injury, illness, expense or inconvenience arising from use of this page, from contacting or engaging any business named here, from any transaction with any supplier, or from reliance on any information published here. Your dealings with any supplier are entirely between you and that supplier.

Third-party content. Business details originate from third-party platforms and remain the property of their respective owners. Review counts describe how long a listing has been trading under that name and are not our assessment of service quality.

Corrections and removal. If you operate a business named on this page and any detail is wrong, outdated or unwanted, write to [email protected] with the business name and what needs changing. We will correct verified errors and remove any listing at the owner's request, ordinarily within seven working days, at no charge and without asking for a reason.

Reporting a supplier. We cannot investigate or act on complaints about any supplier. Report a water emergency or illegal boring to the Delhi Jal Board on 1916. Report unauthorised groundwater extraction to the Authorised Officer for your district through the Central Ground Water Authority's portal.

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