Five of the six authorities that run a unit here treat Greater Kailash as one place. One splits it in two, with offices in different pincodes. The sixth is the municipal corporation, and its own map does not settle it. Two further services have no unit here at all.
That is how a complaint ends up at the wrong desk. The electricity company splits Greater Kailash into different divisions with offices in different pincodes. The water board, the police, the assembly seat and the postal code treat it as a single area. And the municipal ward named “Greater Kailash” does not carry one Greater Kailash-II label on its own delimitation sheet.
This page sets out which office owns which problem, taken from each operator’s own directory rather than from a list of service names.
| Service | The unit Greater Kailash sits in | GK-1 and GK-2 together? |
|---|---|---|
| Municipal | Ward 173, “Greater Kailash”, South Zone, Municipal Corporation of Delhi | Not established. See below |
| Electricity | BSES Rajdhani | No. GK 1 is a Nehru Place division sub-division, GK 2 an Alaknanda one |
| Water and sewer | ZRO (Greater Kailash), Delhi Jal Board | Yes, named as “Greater Kailash-I &II” |
| Police | Greater Kailash police station, South district | Yes. One station |
| Assembly | Greater Kailash, assembly constituency 50 | Yes |
| Post | Pincode 110048 | Yes, and one of three offices delivers |
| Fire | No station here. Nearest listed is Nehru Place | No unit here to divide |
| Health | No Delhi government facility here | No unit here to divide |
This page is published by South Delhi Rentwala, which lists rental property in South Delhi including the listings that share this pincode, and earns when a tenancy is agreed. It has no relationship with any office named below and no way to influence one.
One neighbouring question belongs elsewhere on this site and is not answered here: the colony as a place to live rather than a set of offices is a separate subject with a separate answer.
The ward, and what its own map does not say
Greater Kailash is Ward 173 of the Municipal Corporation of Delhi. The State Election Commission’s delimitation sheet is headed “WARD NO.- 173, GREATER KAILASH”, carries the sheet header “MUNICIPAL WARDS DELIMITATION 2022” and a map print date of Oct. 13, 2022, and prints the ward’s total population as 47,763 and its Scheduled Caste population as 1,582. It also shows “Police Station Greater Kailash” as a mapped feature.
The ward sits in MCD’s South Zone. That comes from MCD’s own zone-and-ward map, dated Jan. 16, 2023, whose row reads “173 GREATER KAILASH South Zone”. The same document lists the corporation’s 12 zones: Narela, Civil Line, Rohini, Keshavpuram, City S.P. Zone, Karolbagh, West, Najafgarh, Central, South, Shahdara South and Shahdara North.
So far so straightforward. Then the sheet stops being helpful.
Nothing on Ward 173’s map says “Greater Kailash-II”. Two separate readings of the sheet found no such label. The blocks of Greater Kailash-II do appear on a delimitation sheet, but on a different one: the sheet for Ward 171, Chitaranjan Park, which prints “GREATER KAILASH II BLOCK S”, “GREATER KAILASH II BLOCK M”, “GREATER KAILASH II BLOCK W” and “GREATER KAILASH II BLOCK E”, alongside GK Enclave II and Greater Kailash Part III.
That is a hint and not an answer, and this page will not turn it into one. The Ward 171 sheet also prints the ward numbers 164, 165, 166, 170, 171, 172, 173, 175, 176 and 178 across its face, because these sheets label neighbouring territory for context. A label’s presence on a sheet does not establish the polygon it falls inside. For the same reason, this page publishes no colony list for Ward 173 either, although one could easily be lifted off the image.
The document that would settle it exists and could not be read. MCD publishes a colony-to-ward-to-zone table under the header “Details of Zones/Wards/Colonies under MCD, as per Delimitation order 2022”, citing Ministry of Home Affairs notifications of Oct. 17, 2022 and Dec. 6, 2022. Seven attempts to retrieve it, worded seven different ways, each returned only the northern zones before the file was cut off. South Zone was never reached.
One thing to settle before you look any of this up. Two different ward-numbering systems are in circulation. The 2022 delimitation runs from 1 to 250 with no zone suffix. An older scheme ran to 272 and attached zone labels, and a third-party mirror of an MCD colony list built on it, on a non-government host, puts Greater Kailash-I and Greater Kailash-II in different wards and different zones. A ward number without the scheme attached to it is not usable, and an old colony list will hand you one.
The practical consequence then depends on which half of the colony you are in. If you live on the GK-1 side of that boundary, Ward 173 is your ward and you can quote it with confidence. If you live on the GK-2 side, which the ward sheet does not name, quote the address rather than a ward and ask MCD to supply the ward in writing. The neighbouring numbers are 171, Chitaranjan Park, whose sheet carries the Greater Kailash-II labels; 172, which is Chirag Delhi, holding the adjacent ward number; 174, Sri Niwas Puri; and 175, Kalkaji.
Electricity, where GK-1 and GK-2 part company
This is the split that costs people a morning, and it is published in plain sight in the distribution company’s own directory.
BSES Rajdhani Power Limited is the licensee. Its sub-division directory lists both halves of Greater Kailash, in different divisions:
| Division | Sub-division | Address string as BSES prints it |
|---|---|---|
| Nehru Place | GK 1 | “W-BLOCK NEAR ARCHANA CINEMA G.K-1” |
| Alaknanda | GK 2 | “GK-2,NEAR SAVETRI CINEMA,ALAKNANDA” |
The divisional directory then gives the two division offices. Alaknanda division’s office is the “BSES Customer Care Centre, E-Block Greater Kailash-2, near Gurudwara, New Delhi – 110048”. Nehru Place division’s office is “E-Block , Substation Building, East of Kailash, behind Sapna Cinema, New Delhi – 110065”.
Read those two together and the practical consequence is unavoidable. The BSES customer care centre standing inside Greater Kailash is the Alaknanda division office, and it is not the division office for Greater Kailash-1. A GK-1 supply question belongs to a division whose office is at East of Kailash, in a different pincode altogether.
Two cautions on the table above. Those short strings are how BSES writes them, and they are landmarks rather than postal addresses; the directory also carries coordinates per row, and the GK 2 row’s coordinates plot nearer Alaknanda than the block itself, which suggests they locate substations. So use them to identify the right office, then ring to confirm where to go. And note which blocks BSES itself reaches for as landmarks: W Block, which BSES names for GK-1, and E Block in GK-2, where that customer care centre stands.
The channels, as BSES publishes them: a 24-hour toll free number 19123, WhatsApp on 8800919123, an emergency and street light number 011-49516707, and [email protected]. BSES’s Citizens Charter, dated December 2024, puts the customer care officer’s hours at 9:30 to 17:30 Monday to Friday and 9:30 to 13:00 on Saturday, and gives the escalation route in order: the customer care officer, then the Head of Customer Care at BSES Bhawan in Nehru Place, then the internal grievance cell, then the Consumer Grievance Redressal Forum at Sector V, Pushp Vihar, and finally the Electricity Ombudsman at B-53, Pashchimi Marg, opposite Tagore International School, Vasant Vihar. The same charter reproduces the regulator’s timelines: 7 to 15 working days for a new connection, 7 to 15 for a load change, 15 for a meter test.
The regulator is the Delhi Electricity Regulatory Commission, which lists BSES Rajdhani among its distribution licensees. The other is BSES Yamuna, whose own description of its area covers “161 sq km in the Eastern and Central parts” of Delhi, with none of it in the south, which is why it is not yours. BSES’s own description of its area is “~ 700 sq. km” and “23 divisions across the South and West areas of Delhi”, serving “around 30 lakh consumers” in 2024-25.
Water and sewer, the one office that treats it as one place
Delhi Jal Board’s own contact directory answers this cleanly, and it is the only service whose paperwork names both halves in a single line.
Entry 35 in that directory is “ZRO (Greater Kailash)”, at “A-Block, GK-I, Opp. Sadiq Nagar, New Delhi Ph. 29239806”. Its area column reads, with the source’s own spacing: “Kalkaji DDA flat, Greater Kailash-I &II, Ashian Village, Chitranjan Park., Alaknanda, Sant nagar, Kailash Colony,Panchsheel, Chirag Enclave, East of kailash, NRI Colony, GK Enclave, Kailash hill, Jamrudpur, Masjit more DDA Flat, Shahpur Jat”. Its email is [email protected] and it covers three assembly constituencies, Greater Kailash AC-50, Ambedkar Nagar AC-48 and Deoli AC-47. The document carries the date 15.7.26 on its face, which reads as a day, month and year, though it does not spell the year out.
So for a water bill or a water supply problem, both halves of Greater Kailash go to the same office, and that office is inside GK-1. The adjoining zone, ZRO (Giri Nagar), sits near Govind Puri metro station and covers the Kalkaji constituency instead.
The list also tells you which neighbours share the office, which is useful when a problem is a street or a main rather than a building. Kailash Colony is on it, and so is Chittaranjan Park.
The board publishes its own channels. The central control room number is 1916. The grievance page also lists three landlines, 011-23538495, 23527679 and 23513073, and an SMS route to 54646, sending “DJB W” for no water or “DJB T” for a tanker. The “Aap Ki Sunwai” line is 155345.
On 1916’s hours, the board’s own pages disagree and this page follows the more specific one. The grievance page describes a control room without stating hours. The board’s live billing portal states in its FAQ that 1916 runs from 7 a.m. to 9 p.m. on working days. Do not assume it answers at 2 a.m.
One rule on that grievance page is worth knowing before you need it, because it is a deadline rather than a promise. It states that if no action is taken on a complaint within 21 days of its posting on the website, the complaint is taken up by the Public Grievance Commission on its own motion. Post the complaint on the website, then, rather than only ringing, because the clock appears to start from the posting. That page carries no date and names a call-centre contractor by company name, so treat 1916 as current and the landlines as possibly stale.
Police, and the two governments that disagree
Greater Kailash police station is in Delhi Police’s South district, in the Chitranjan Park sub-division. That comes from Delhi Police’s own RTI Manual 1, last updated May 8, 2025, which lists it as station 60 under sub-division 21, Chitranjan Park, within South District, alongside Chitranjan Park and Ambedkar Nagar police stations.
A second government website says otherwise, and it is worth understanding why rather than just picking one. The District Magistrate South East’s site lists 17 police stations for its district and includes “GREATOR KAILASH”, spelled that way, alongside Kotla Mubarakpur, Lodhi Colony, Defence Colony and C.R. Park, all of which Delhi Police assigns to South district.
The explanation is that the two pages are describing different kinds of district. A District Magistrate heads a revenue district; Delhi Police runs police districts; the two maps have never been the same. The South East revenue district’s own about page describes it as three sub-divisions, Defence Colony, Kalkaji and Sarita Vihar, and its police page is listing the stations that stand inside that revenue territory. It is not claiming them for a police district.
So the better source is Delhi Police, on its own establishment, and three of its documents agree the district is South. The 2021 edition of the same manual says South district, C.R. Park sub-division. A 2019 Delhi Police training document says South district, Defence Colony sub-division. The sub-division changed between 2019 and 2021. The district did not. The distinction matters mainly when you are looking up an office online and get sent to the wrong one, so it is worth knowing what the South East district’s own address list actually contains.
For scale, the 2025 manual states that Delhi is divided into six ranges and “15 Districts and 72 Sub-Divisiones (67-Territorial, 02-railways, 02 Metro & 01-IGI Airport)”, with “226 Police Stations”. Its 2021 edition printed 15 districts, 71 sub-divisions and 209 police stations.
What this page cannot give you is the station’s address or its telephone number. Delhi Police’s online telephone directory returns only the 11 helpline rows to an automated reader, and its “Know Your Police Station” tool loads its data in a way that cannot be read the same way. The only address-bearing document found was an undated copy of a directory on a non-government site, which is not good enough to print. What Delhi Police does publish directly is the officer above the station, “ACP Greater Kailash” at [email protected], and the district’s information officers, all three of whom sit at the DCP office on Ch. Dilip Singh Marg at Hauz Khas: assistant public information officer 011-26866286, public information officer 011-26852095, first appellate authority 011-26857726.
One practical note before you go looking. Delhi Police publishes a tenant verification form among its downloadable forms.
Post, and which of the three offices delivers
Pincode 110048 carries three post offices, and only one of them delivers.
| Office | Type | Delivery status |
|---|---|---|
| Greater Kailash | Sub Office | Delivery |
| Kailash Colony | Sub Office | Non-delivery |
| Masjid Moth | Sub Office | Non-delivery |
All three sit in the New Delhi South postal division. This table comes from a pincode aggregator rather than from India Post, and it is labelled that way because India Post’s own locator could not be used: two of its pincode-finder addresses return errors and the working locator builds its results in the browser. The government’s open-data copy of the pincode directory is closed to automated retrieval.
That distinction matters when something goes missing. In Department of Posts usage a non-delivery office transacts counter business but runs no delivery beat of its own, and this page could not confirm that description against these three specifically. The two marked non-delivery are Kailash Colony and Masjid Moth. No street address for any of the three could be verified, so ask at the counter rather than relying on a search result.
One more naming point, which is not a postal fact and is not offered as one. Greater Kailash Enclave is a separate entry in the water board’s own area column, and appears as “GK ENCLAVE II” on the Ward 171 delimitation sheet. It is a locality name in its own right in more than one government document, which is worth knowing when a form rejects the address you have typed.
The two services that are not here at all
Both of these are negative findings, and both are more useful stated precisely than padded out with distant facilities.
There is no fire station in Greater Kailash. Delhi Fire Service’s own station-and-telephone list contains no entry for it. The nearest station on that list is Nehru Place, telephone 26445230; the others in the surrounding area are Okhla 26847511, Okhla Phase I 26371344, Safder Jung 24611111, Mathura Road 26341301 and Sarita Vihar 29945066. A second service document places Nehru Place in the fire service’s South Division. The service’s own page states that Delhi Fire Service has 66 fire stations. Neither document publishes a street address, neither carries a date, and this page has measured no distance to any of them and gives none. In an emergency the number is 101.
There is also no Delhi government health facility of any kind inside Greater Kailash. Not a dispensary, not a clinic, not a health centre. Greater Kailash-1, Greater Kailash-2, Zamrudpur, Masjid Moth, Kailash Colony, Sheikh Sarai and Panchsheel were each checked against two separate directorate facility lists and none appears as a facility location in either.
The nearest are Delhi government dispensaries, which the directorate abbreviates to DGD. Its own list gives their addresses, numbers and assembly constituencies:
| Facility | Address as printed | Telephone | Assembly constituency |
|---|---|---|---|
| DGD Chirag Delhi | “General Chopal, Near Sheetala Mata Mandir, Chirag Delhi, New Delhi” | 29252371 | 50, Greater Kailash |
| DGD Kalkaji | “Q-577, -580, Near IV Story DDA Flat Kalkaji, Near Machli market, in front of wine shop, mini market, Delhi” | 26022864 | 50, Greater Kailash |
| DGD Garhi | “97-108 slum Tenament Garhi East of Kailash, Delhi” | 26413340 | 51, Kalkaji |
Two of those rows are contested inside the directorate’s own paperwork, and this page follows the better source in each case. A third list gives Chirag Delhi’s address as “H. No. 828, Chirag Delhi”, against two lists that agree on General Chopal, so the version two lists share is the one printed here. The same third list puts Garhi in the Greater Kailash constituency rather than Kalkaji, and it is the undated one, so the dated list wins.
Two of the three sit inside the Greater Kailash assembly constituency, which is one of the places where the constituency boundary does practical work for a resident. Neither is in the colony: one is at Chirag Delhi and one at Kalkaji, where the health department also lists an Arogya Mandir.
One entry in the directorate’s own lists is a trap. It does carry an allopathic dispensary with a 110048 address, at HS-15 Kailash Colony Market. That one is a power utility’s dispensary for its own employees. It is not a public facility and should not be treated as one.
Mohalla Clinics are now called Ayushman Arogya Mandirs, and the change is recent enough that both names are still in circulation. The Delhi health department itself used the new name through 2025, and Prasar Bharati, the public broadcaster, reported the Chief Minister inaugurating 33 of them in June 2025 and 70 more in November 2025, with nearly 250 established by then against a stated target above 1,000. The nearest one this page could verify from a government source is at Kalkaji, and no address is published for it. Separately, the central government renamed Ayushman Bharat Health and Wellness Centres to Ayushman Arogya Mandir in late 2023, which is a different and earlier event. The two are easy to merge and should not be.
The nearest Delhi government hospital is Pt. Madan Mohan Malaviya Hospital at Malaviya Nagar, “Behind Main Market, New Delhi-110017” by its own citizen charter, described there as “a 100 bedded hospital” with “103 functional beds”, running medicine, paediatrics, gynaecology and obstetrics, orthopaedics, surgery, ophthalmology, ENT, dental, psychiatry, dermatology and physiotherapy, with a round-the-clock emergency and labour room and outpatient hours of 9 a.m. to 1 p.m. The nearest large central government hospital is Safdarjung, at Ansari Nagar West, whose own site says it “started with only 204 beds” and “now has 1531 authorized beds”. For where the beds actually are across South Delhi, including private ones, this site keeps a separate list.
One gap to be honest about. The directorate advertises a facility list whose title includes polyclinics, and the edition that could actually be read covers only dispensaries and primary health centres. So the question of whether a polyclinic serves this area is unresolved, not answered no.
Who represents you, and the year the ward had nobody
Greater Kailash is Assembly Constituency 50. The constituency is considerably larger than the colony: Deccan Herald, reporting on the 2025 campaign, described it as comprising “Greater Kailash-I and II, Shahpur Jat, East of Kailash, Kailash Colony, CR Park, Kalkaji, and Panchsheel Park, among others”. Wikipedia places the constituency in the New Delhi Lok Sabha seat rather than the South Delhi one, and this page could not confirm that from an official source, so treat it as attributed rather than settled.
The Election Commission’s own results page for the February 2025 election gives:
| Candidate | Party | Votes |
|---|---|---|
| Shikha Roy | Bharatiya Janata Party | 49,594 |
| Saurabh Bharadwaj | Aam Aadmi Party | 46,406 |
| Garvit Singhvi | Indian National Congress | 6,711 |
| Niyati Choudhary | Bahujan Samaj Party | 235 |
| Satish Kumar Gulliya | Bhartiya Rashtrawadi Party | 171 |
| Ramesh Jagannath Shah | Delhi Janta Party | 96 |
| NOTA | 671 |
The margin was 3,188 and the rows above total 103,884. Polling was on Feb. 5, 2025 and counting on Feb. 8. No turnout percentage appears here because the commission’s results pages carry no electors line for this constituency, and dividing votes by a roll published on a different date would produce a number that looks official and is not.
On which point, two elector figures for this constituency are in circulation and both are real. The Chief Electoral Officer’s own tabulation gives 188,364 electors as on Jan. 17, 2025, made up of 99,050 men, 89,305 women and nine third-gender voters. Deccan Herald’s account of the same campaign gives 187,873, made up of 98,891, 88,973 and nine. Neither is a correction of the other; they are counts of different rolls, and the second does not state its date.
Then there is the councillor, and the gap is the part worth knowing. Shikha Roy was Ward 173’s own councillor when she won the assembly seat, and the ward seat fell vacant in consequence. The date it formally fell vacant is not published anywhere this page could read, so the only fixed points are her win on Feb. 8, 2025 and the by-election that followed. The by-election was polled on Nov. 30, 2025 and counted on Dec. 3, and the State Election Commission’s result summary, timestamped Dec. 3, 2025 at 3:10 p.m., records the ward, which is reserved for women, as follows: Anjum Mandal, BJP, 8,078 votes, against Eeshna Gupta, AAP, 4,013, a difference of 4,065. Across all 12 wards that voted, BJP took seven, AAP three, and Congress and the All India Forward Bloc one each.
Some outlets date the count to Dec. 4. The returning authority’s own document is timestamped Dec. 3, and the schedule Tribune India reported in late October also gave Dec. 3, so that is the date this page uses. Turnout in Ward 173 was reported as 26.76%, the lowest of the 12, against 38.51% across all of them as at 5:30 p.m., and 50.47% at the 2022 MCD general election, though both are provisional figures relayed by Tribune India rather than a final commission publication.
All of that matters to a complaint rather than to a vote. A ward councillor is the elected route into the corporation, and between those two dates the ward did not have one, a stretch of about 10 months. If a complaint from that period went nowhere, that is a plausible part of the reason, and it is a reason to use the written channels below rather than the political one. Whether that councillor’s ward also covers S Block in GK-2, one of the blocks named on the neighbouring ward’s sheet is the question this page could not close.
Complaining, in the order that works
Nothing here is advice about what to complain about. It is the order the operators themselves set out.
- Get the unit right before you start. Which is the whole point of this page: the ward for a municipal complaint, the division for an electricity one, the zone for water, the station for police.
- Start with the operator’s own channel, in writing, and keep the reference number. The published channels are in the table below.
- Use the web form, not only the phone, where the operator runs one. The water board’s own escalation rule runs from the date a complaint is posted on the website, so a phone call may not start the clock at all.
- Escalate inside the operator before escalating outside it. For electricity that ladder is published and specific, running from the customer care officer up to the internal grievance cell. For water, the 21-day rule hands an unactioned complaint to the Public Grievance Commission automatically.
- Then go outside. For electricity the external steps are the Consumer Grievance Redressal Forum at Pushp Vihar and then the Electricity Ombudsman at Vasant Vihar. For anything the Delhi government runs, “Aap Ki Sunwai” on 155345 is the published line.
| Operator | Published channels |
|---|---|
| Municipal Corporation of Delhi | Call centre 155305, the MCD311 app, mcd-ithelpdesk[at]mcd[dot]nic[dot]in |
| BSES Rajdhani | 19123, WhatsApp 8800919123, emergency and street light 011-49516707 |
| Delhi Jal Board | 1916, the website complaint form, SMS to 54646 |
Steps 4 and 5 have a hole in them, and it is worth naming rather than hiding. Electricity and water both publish an escalation route. For a municipal complaint this page could find no published route beyond the call centre, the app and the email address in that table, and MCD’s own contact page carries no date. The elected fallback is the ward councillor, which for Ward 173 has been Anjum Mandal since the December 2025 by-election. That is a route rather than a procedure, and it is the only one the published record offers after the app.
And the answer to the question most readers actually arrive with, which is a symptom rather than a service:
| What has gone wrong | Whose problem it is |
|---|---|
| No water, low pressure, a sewer backing up, a tanker, a water bill | The zonal revenue officer, ZRO (Greater Kailash), on 1916 |
| A power failure, a meter, a new connection, a load change, a street light | Your BSES division, which is Nehru Place for GK-1 and Alaknanda for GK-2 |
| Rubbish, a road, a park, a building sanction, a trade licence, property tax | The ward, through MCD311 or 155305 |
| Tenant verification, a lost report, a local complaint | Greater Kailash police station, South district |
| A fire | 101. The nearest station is Nehru Place |
| Anything at all, as a fallback | The ward councillor, or “Aap Ki Sunwai” on 155345 |
One caution that applies to the whole table. Only two of these operators publish opening hours that this page could find: BSES, in its Citizens Charter, and the water board’s 1916 line in its portal FAQ. For everything else, ring before you travel.
For a building rather than a street, the same discipline applies to what you inspect before you sign: the fittings and services worth checking before you commit will tell you more than any complaint channel afterwards. MCD’s own records also show where the corporation is currently spending in the area: a horticulture tender dated Jan. 6, 2025 covers the development of recreational space at M Block in GK-2, the site of that tender, listed under South Zone. The corporation’s booking system also lists three community halls at Greater Kailash Part-II, at published charges of ₹25,000, ₹15,000 and ₹10,000 plus 18% tax and a ₹10,000 security deposit, with no street address published for any of them.
What this page could not establish
This page looked for 14 things and did not find them. Thirteen are listed here and the fourteenth follows, because an unstated gap reads as an answer.
The big one is Greater Kailash-II’s municipal ward, which is why the table at the top of this page has to leave its first row unanswered.
The other 12: a current postal address for MCD’s South Zone deputy commissioner; street addresses for the three community halls; whether any MCD parking site or library branch exists here, both of which are negative findings drawn from tender and library documents rather than from a register; Greater Kailash police station’s street address and its officially published telephone number; whether Delhi Police publishes a colony-level jurisdiction list; the official turnout for the assembly constituency, and the ward’s electors and total votes; the date the councillor’s seat formally fell vacant; street addresses for the three post offices, and their delivery status from India Post rather than an aggregator; the fire station’s street address; whether a polyclinic serves the area, and the address of any Ayushman Arogya Mandir near here; the formal boundary between the two electricity licensees, the regulator’s licence documents being unreadable; and any published route for escalating a municipal complaint past the call centre and the app.
No distance was measured to anything named on this page, so none is stated. Where a figure would have been useful and could not be had, this page says so rather than estimating one.
Questions this raises
I live in GK-2. Which ward do I quote on a municipal complaint?
Quote your address, not a ward number, and ask MCD to supply the ward in writing. That is a real answer rather than a dodge: a complaint identified by address cannot be rejected for naming the wrong ward, and the written reply is then yours to quote afterwards. If you are asked for a number on the spot, 173 is the one to offer with the caveat attached, and the neighbouring numbers are 171, 172, 174 and 175.
The BSES office is inside my colony. Why is it not mine?
Because it is a division office, and Greater Kailash-1 and Greater Kailash-2 are in different divisions. The centre at E-Block GK-2 is the Alaknanda division office. A GK-1 supply matter belongs to the Nehru Place division, whose office is at East of Kailash. For a bill or a general query the toll free number works from anywhere; it is the office visit that goes wrong.
Which police station handles tenant verification for a Greater Kailash address?
Greater Kailash police station, which is in Delhi Police’s South district. A District Magistrate’s website listing it under South East is describing a revenue district, not a police one. Delhi Police publishes the tenant verification form among its downloadable forms.
Is 1916 a 24-hour number?
The water board’s own two pages do not agree. Its billing portal’s FAQ states that 1916 runs 7 a.m. to 9 p.m. on working days, and its grievance page describes a control room without stating hours. The FAQ is the more specific of the two, so treat 1916 as a daytime line and do not count on it overnight.
Who licenses a shop or a restaurant here?
MCD, and the position changed twice recently. The Delhi Police eating house licence was removed, notified June 19, 2025. The MCD health trade licence was announced as scrapped in July 2025 and then clarified in May 2026 as retained in modified form, with an FSSAI certificate used to apply and the site inspection bypassed; about 80 trade categories stay inside it and 17 move to general trade licensing. These are corporation-wide rules rather than Greater Kailash findings, and no establishment here was checked against them, but Greater Kailash is MCD territory so the MCD position is the one that applies. They apply to every shopfront in the colony, including the shopfronts in the M Block market.
Why does this page not tell me how good any of these services are?
Because nothing published measures that, and this page has measured nothing itself. Every judgment of that kind you will read about this locality is somebody’s impression. What can be established is which office is responsible, which is a different question and a more useful one when something has gone wrong.
What to do with this
Find your unit before you find your channel. For a municipal problem that means the ward, for electricity the division, for water the zone, for police the station. Three of those four are settled and published; the fourth, for a GK-2 address, is not.
Write it down and use the written route. The water board’s 21-day escalation runs from a complaint posted on its website. A phone call leaves nothing to escalate.
And keep the two questions apart. This page is about which office is responsible. What the colony is actually like, which market each block actually buys from and what is available to rent across it, from Kailash Hills to the GK blocks themselves, are separate matters with separate answers.